Since 2002, Prime Focus has proudly collaborated with various Canadian
hospitals and clinics to address their flexible endoscope repair requirements.
Our comprehensive maintenance and repair programs cater to all major brands
of flexible endoscopes, ensuring that your equipment functions in accordance
with OEM (Original Equipment Manufacturer) specifications.
Whether your endoscope necessitates minor adjustments or major repairs, Prime
Focus brings forth a wealth of trusted experience, technical expertise, and an
unwavering commitment to quality.
By choosing our services, you also stand to benefit from potential savings of up
to 50% on your annual repair budget when compared to typical OEM service rates.
- Colonoscopes
- Gastroscopes
- Duodenoscopes
- Sigmoidoscopes
- Bronchoscopes
- Cystoscopes
- Ureteroscopes
- Rhinolaryngoscopes
- Hysteroscopes And more
- Olympus
- Pentax
- Fujifilm
- Karl Storz
- ACMI
through diligent care
Our complete repair program offers high-quality endoscope repairs, swift turnaround times (including loaner options), significant savings, and exceptional service from start to finish. Covering repairs and exchanges, reports, and education, we deliver a comprehensive solution that is tailored to your needs. Our commitment to quality via our ISO 13485: 2016 repair laboratory guarantees a robust quality management system from the moment an endoscope enters our doors.
MAXIMIZE QUALITY
Benefit from our expansive 15,000 sq. ft. ISO 13485:2016 certified repair lab, led by a team of 40+ technicians.
MINIMIZE EQUIPMENT DOWNTIME
Explore our free loaner endoscopes, including the Olympus 190 Series, for a seamless experience and quick turn-around time.
REDUCE REPAIR COST
Achieve an average savings of 30-40% in comparison to standard OEM service rates.
aN EASY PROCESS FOR YOUR FACILITY
sTEP 1
Ship us your defective endoscope – or have us
pick it up!
sTEP 2
Approve our repair estimate – or inquire about our ‘pre-approved program’ to expedite your repair.
sTEP 3
Receive your endoscope back and observe the Prime Focus quality!
cutting edge repair facility
Our exceptional technical team comprises over 40 technicians stationed in a
cutting-edge repair laboratory that proudly holds ISO-13485:2016 certification.
This infrastructure enables Prime Focus to deliver extensive, first-class repairs
for all your flexible endoscopes, ensuring optimal functionality and performance.
Common flexible endoscope REPAIRS
- Angulation adjustment
- Bending rubber replacement
- Fluid contamination dry out
- Biopsy channel replacement
- Insertion tube replacement
- Light guide tube replacement
- Bending section replacement or rebuild
- CCD or image bundle replacement
REPAIR service Highlights
- Original Equipment Manufacturer (OEM) quality components and repair practices
- Detailed (36-point) inspection and assessment of damages
- Complete disassembly, cleaning, and replacement of all defective components
- Detailed repair history provided with each evaluation
- Detailed/itemized repair evaluations (only pay for necessary repairs)
- Loaner endoscopes provided free of charge
- 6-month warranty offered (parts and labor) due to our high-quality repairs
- State-of-the-art ISO 13485:2016 certified repair laboratory
REPAIR evaluation form
Is it time to retire your endoscope?
No problem, exchange it for one of our certified pre-owned endoscopes, backed by a 12-month warranty. Inquire about our leading endoscope buyback program and get compensated for your dormant inventory.
Key Features:
- Flexible Financing Options Available
- Choose Between Outright Purchases or Exchanges
- Competitive Compensation for Your Retired Endoscopes
- Access the Latest Generations and All Major Brands