Our Technical Team Specializes in Repairs of
- Colonoscopes
- Gastroscopes
- Duodenoscopes
- Sigmoidoscopes
- Bronchoscopes
- Cystoscopes
- Ureteroscopes
- Rhinolaryngoscopes
- Hysteroscopes
- and more
Prime Focus has been proudly partnering with Canadian hospitals and clinics for their flexible endoscope repair needs since 2002. We offer full maintenance and repair programs for all major brands of flexible endoscopes, assuring your endoscope functions to OEM (Original Equipment Manufacturer) specifications.
Whether your flexible endoscope needs a minor or major repair, Prime Focus offers you its trusted experience, expertise and dedication to quality. You can also benefit from savings of up to 50% on your annual repair budget when comparing with typical OEM service rates.
Our exceptional technical team is comprised of over 40 full time technicians located in a state-of-the-art repair laboratory (ISO-13485:2016 certification in progress). This allows Prime Focus to offer extensive, first class repairs on all your flexible endoscopes.
Brands Serviced
Olympus
Pentax
Fujifilm
Karl Storz
ACMI
Discover ENDO-360 :
Our Endoscope Repair Management Program
Prime Focus uses a comprehensive approach to your endoscope repair needs. ENDO-360 is a full-service program with a multitude of tools at your disposal (ex. on-site training, detailed reporting, facility audits, etc.) to reduce your costs and optimize workflow at your facility. Contact us today to learn more!

Benefit From Average Savings Of Up to 50% On Your Annual Repair Budget.
An easy Process for your facility

Step One
Ship us your defective endoscope – or have us pick it up!

Step Two
Approve our repair estimate – or inquire about our ‘pre-approved program’ to expedite your repair.

Step Three
Receive your endoscope back and observe the Prime Focus quality!
Our Repair Services Include:
- Original Equipment Manufacturer (OEM) quality components and repair practices
- Detailed (36-point) inspection and assessment of damages
- Complete disassembly, cleaning and replacement of all defective components
- Detailed repair history provided with each evaluation
- Detailed/itemized repair evaluations (only pay for necessary repairs)
- Loaner endoscopes provided free of charge
- ULTRA-Flex™ technology offered on all endoscope refurbishments at no additional cost
- ISO 13485:2016 certified laboratory planned for 2020
- 6-month warranty offered (parts and labor) due to our high-quality repairs
- Access to our ENDO-360 all-inclusive repair management program
ULTRA-Flex™
Feel the differenceDiscover our exclusive ULTRA-Flex™ technology, offering a smooth and superior angulation system through control knob manipulation during colonoscopy procedures. Our improved technology comes with no additional cost on all repairs of colonoscopes requiring a replacement of the bending section.

Testimonial
Dr. Gaetano Morelli, MD FRCPC
(Director of Gastroenterology/Digestive Endoscopy (St-Mary’s Hospital) and Associate Professor of Medicine (McGill University)
“I had the pleasure and privilege to assess the Prime Focus ULTRA-Flex™ system. The ULTRA-Flex™ provides a definite advantage to the manipulation of the colonoscope. The system provides a smooth and excellent response on tip angulation. Minimal torque resistance and wheel tension was felt when going through tight angulations, particularly around diverticula in the sigmoid descending colon junction. Also, retroflexion in the cecum ascending colon and rectum was easily achieved with no extra tension or scope manipulation required. I am very impressed with the advantage the Ultraflex system brings to driving the colonoscope and highly recommend it going forward as a new technology.”